KVZ100003

Troubleshooting I am getting logged out immediately


Document ID: KVZ100012 / Created on: Jan 16, 2011/ Updated on: Jan 16, 2011


Symptoms


When a user connects to a desktop, they get logged out immediately.



Cause


This could happen for the following reasons:
- When a user launches a direct remote desktop connection to the desktops.
- When a user is logging from the console with one ID and logs into Windows using another ID. E.g. Say a user logs in as 'Mike' from the Kaviza console and logs in as 'Andrew' into Windows, Kaviza considers this a security breach and destroys such unauthorized login attempts.




Resolution


Ask user to log in from the Kaviza console.

Reference: