Troubleshooting: I am Getting Logged out Immediately
Document ID: KVZ100012/ Created on: Jan 16, 2011/ Updated on: Jan 16, 2011
Symptoms
When a user connects to a desktop, they get logged out immediately.
Cause
This could happen for the following reasons:
- When a user launches a direct remote desktop connection to the desktops.
- When a user is logging from the console with one ID and logs into Windows using another ID. E.g. Say a user logs in as 'Mike' from the Kaviza console and logs in as 'Andrew' into Windows, Kaviza considers this a security breach and destroys such unauthorized login attempts.
- When there is a service running with the desktop that might be rebooting it.
Resolution
- Disable any service that might be rebooting the desktop on the underlying image
- Ask user to log in from the Kaviza console.
Reference: