Kvz100025 - Failed to create VM on server…Copy failed with error code 255

Troubleshooting: Failed to create VM on server…Copy failed with error code 255



Document ID: KVZ100025/ Created on: Feb 16, 2011/ Updated on: Feb16, 2011


Symptoms


Your provisioned desktops end up in a BROKEN state and you see this error message when you click in the BROKEN link.



Cause


We have encountered this type of situation when there is a conflict from an external snapshot operation on the provisioned desktops and/or the underlying published images themselves.




Resolution


- Disable any external snapshot operation that might be conflicting with the provisioning operation.
- We have seen that if there are any backups running at the time of provisioning could result in this situation. Disable any external backups that might have caused this situation.
- Disable any Volume shadow copies services that might be running within these desktops. Disable this service on the underlying published image so that the provisioned desktops are not affected.