Kvz100031 - My Window's VM is not showing up both the importable and non-importable list

Troubleshooting: My Window's VM is not showing up both the importable and non-importable list





Document ID: KVZ100031/ Created on: Apr 15, 2011/ Updated on: Apr 15, 2011


Symptoms



When you are attempting to import a VM into Kaviza, it does not show up in the importable and non-importable list.



Cause


This could happen when:

  1. if you are working with multiple hosts and you have the base VM imported on a different host.




Resolution


  1. Each host is managed by the kMGR appliance on it. The management console you have logged into as a Kaviza administrator will allow that kMGR to pull up the list of VMs from the host it is currently managing.
  2. If your VM is not in any of this list, it implies that the VM is not available on that host.
  3. Once you have identified that it is on a different host, please copy the VM onto the host you are currently working with for kMGR to import it into Kaviza.